Report This!
Some years ago while I was discussing the benefits of benchmarking with a club general manager, he surprised me by saying that he “didn’t like reports.” I was so stunned by this admission that I...
View ArticleOne Very Important Missed Report
Some time back I wrote an article entitled Report This!, making the case that regular reports on various aspects of club operations was an excellent way of keeping the general manager informed with a...
View ArticleReport This!
Some years ago while I was discussing the benefits of benchmarking with a club general manager, he surprised me by saying that he “didn’t like reports.” I was so stunned by this admission that I never...
View Article
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